Light-it

Introduce your business and what you do there.

I’m a co-founder and head of business development at a healthcare startup. We provide virtual scribing services for busy healthcare providers.

What challenge were you trying to address with Light-it?

We needed help with the development of an internal software platform and a customer-facing application.

What was the scope of their involvement?

Light-it helped me develop an iOS app for doctors and healthcare providers. The app has a recording functionality for doctors to record information about their patients and then send the recording to our scribes team. It’s also HIPAA-secure and meets all the privacy and compliance expectations.

We finished up version one of our app in January 2021. They currently provide ongoing maintenance for our servers, and we’re in the process of developing an additional version of the app.

Light-it’s team also helped us develop an internal platform for our team members, where they can log in and see the recordings that came through. It was a more complicated project because it needed to interact with hardware. They had some familiarity with how the platform should work, but we were all learning how to make the hardware part work with it.  

Their team built a web-based platform and a Google Chrome Extension that interacted with a foot pedal. The foot pedal would help our scribe’s team control the audios with functionalities like playing, pausing, fast-forwarding, or rewinding it. 

What is the team composition?

We primarily work with Martin (Co-Founder), who served as our main point of contact and account manager. He then manages with members of his team to finish up all the aspects of the project.

How did you come to work with Light-it?

One of our consultants worked closely with Light-it and recommended them to us, so we decided to give them a discovery call. We chose Light-it based on the quality of the projects they produced in the past, and their affordable prices compared to other companies. Since we’re a small startup, it was important for us to have quality and affordability.

How much have you invested with them?

We’ve spent around $65,000.

What is the status of this engagement?

We started working with Light-it in June 2020, and it’s an ongoing project. 

What evidence can you share that demonstrates the impact of the engagement?

We were really happy with the first version of the app. The app is exactly what we needed it to be. The design is extremely simple to understand. Our providers can just input the patient’s information, do the audio recording, and send it directly to our team. 

Light-it had intelligent and creative solutions for the bugs that had to be fixed. For instance, the Google Chrome extension wasn’t something we initially planned. However, when we mentioned we would be using a foot pedal, they suggested it — it was a good solution.

How did Light-it perform from a project management standpoint?

We communicated with Light-it through Slack and weekly video calls. They are very good at meeting deadlines and flexible when it comes to extending them. 

What did you find most impressive about them?

One of the things that have impressed me the most is Light-it’s willingness to listen to what we have in mind for our product. Martin explained the industry standards and how he thought the product should work. However, he always happily accommodated if we had a different idea for it, based on our users’ needs. He’s done a good job walking the line between knowing the industry standards and taking our feedback, to find a balanced solution that would work for our users.

We’ve relied a lot on Martin to educate us on the process of developing. Even though we are not developers and don’t have an in-house development team to do all that for us, he has led us through it. We are learning about the things that we can deliver to help their team in the development process.

Are there any areas they could improve?

I don’t think there’s anything they could improve. I’m really happy with everything they’ve done for us — they’ve done a great job.

Please describe your company and your position there.

I am a Realtor at Fortune International Realty, widely recognized as a leading luxury real estate organization in South Florida.

For what projects/services did your company hire Light-it?

We hired Light-it to help us define the requirements and develop our property management platform. They help us with the platform's validation, development and design. They also suggested some changes based on data they got from the MVP that made the platform even better.

What were your goals for this project?

We have many clients that own several properties and we were having a hard time organizing the duties. We wanted a platform that could help us manage payments, maturities, contracts, insurances, etc, more efficiently. We also wanted our clients to get some important information on the platform.

How did you select this vendor?

I already knew there were very talented people in Uruguay related to technology, so I made some research on software companies and had some calls with different vendors. I finally chose Light-it because they didn't only offer good quality software, they also provided services such as validation, nice design and user experience, and proposal of different solutions.

Describe the project and the services they provided in detail.

At first, we had a discovery phase, where we made several activities that led us to find the real problem in order to discover different solutions. We chose the more accurate one and they built the prototype for product validation. Based on this feedback they designed and developed the MVP. Even though we already use the platform, we're still adding functionalities based on the data they get from users.

What was the team composition?

I'm not exactly sure. The PM was Javier and he was the one I talked with every time needed. The rest of the team was made up of around 3 developers and one designer.

Can you share any information that demonstrates the impact that this project has had on your business?

We optimized management times by 60% and recovered a 5% monthly budget that we spent on fines and surcharges due to management disorder. This made us much more efficient, and our customers perceived this change in a good way.

How was project management arranged and how effective was it?

We had one call every two weeks in which we planned and prioritized the new features. It was very organized and Javier was very welcoming and available every time I had doubts. I ended up learning a lot about software development, organization and real value.

What did you find most impressive about this company?

The best thing about Light-it is that they didn't only develop what I requested them to do, they also suggested changes, features and other great ideas that really added value to my business. Another great thing is that they always prototyped the functionalities before fully implementing them, this helped us prioritize and make some adjustments.

Are there any areas for improvement?

Nothing to mention. I'm very happy with the results and the kindness of Light-it team. I'm looking forward to keeping on working with them.

Please describe your company and your position there.

I am the co-founder of a talent management agency. We strive to transform the job recruitment and selection processes.

For what projects/services did your company hire Light-it?

We engaged Light-it to develop an innovative HR platform.

What were your goals for this project?

My company hoped to give candidates a new and transparent way of finding jobs. We also wanted to provide companies with the tools for finding the right candidates in a timely and cost-effective manner. We hoped to achieve this by developing a platform on which both candidates and companies could easily register and create profiles.

How did you select this vendor?

We evaluated many vendors. Although Light-it’s quote exceeded our budget, we chose to work with them after failed engagements with freelancers.

Describe the project and the services they provided in detail.

Our collaboration began with two roadmapping sessions. Once we defined the platform’s main requirements, we worked in two-week sprints. Light-it has overseen the entire design and development process. They have supplied growth hacking techniques, server management, and maintenance. They provide ongoing support.

What was the team composition?

We work with a project manager and two developers.

Can you share any information that demonstrates the impact that this project has had on your business?

Light-it has provided us with several growth hacking techniques, one of which enables job candidates to share their CV on LinkedIn. This technique helped us register 1,200 candidates on the day of the platform launch and more than 3,000  in the platform's first week. 50 companies registered over the first month, and many of them bought search plans.

How was project management arranged and how effective was it?

Before the platform launch, our project manager delivered several new versions for us to review. Light-it is a receptive and organized partner. We communicate via Slack, Trello, and WhatsApp.

What did you find most impressive about this company?

Light-it’s capabilities in roadmapping and growth hacking have been critical to the project’s success. Their team has truly helped us build the HR platform we wanted and obtain the visibility we expected. We are extremely happy with the results and plan to continue improving the platform with them as our partner.

Are there any areas for improvement?

There is nothing to mention here.

Introduce your business and what you do there.

I’m the owner and principal of a consulting group. We provide strategic consulting services for product development and marketing. We focus on B2C and B2B software digital products.

What challenge were you trying to address with Light-it?

I needed help stabilizing a legacy system for a client. I wanted a firm to help with the roadmap and new feature sets.

What was the scope of their involvement?

I worked with them to build out backlogs, stories, and schedules. Then, we worked together to design and develop those feature sets. The work ranged from UI/UX to full stack development in PHP, HTML, CSS, and SQL. We then delivered the work in stages to the client.

The platform supports management of influencer marketing activities in major U.S. specialty retailers. The users can recruit, vet, and manage influencers, and then deliver programs and work compensation to those influencers through the platform.

What is the team composition?

The team was around three people in total.

How did you come to work with Light-it?

We used another development shop from Uruguay for a previous engagement and were impressed by the talent pool in the area. I’m not sure how I got their contact information, but it may have been through another company’s recommendation.

How much have you invested with them?

We’ve spent somewhere between $20,000–$30,000.

What is the status of this engagement?

We started working together in November 2018. Phase one is complete, but I continue to work with them on development projects. I’ve also recommended them to other consultancy companies.

What evidence can you share that demonstrates the impact of the engagement?

We’re now in a much stronger position with the client. They were thrilled with the work, as were we. The work to develop and stabilize the platform is ongoing, and we may ultimately build out a new platform to replace it.

Light-it helped us strengthen this relationship, and the real value they brought to the project was in their strategic design and development practice. They were insightful, concise, and efficient, and their process was even more valuable than the technology they brought to bear.

How did Light-it perform from a project management standpoint?

Physically, we were never in the same room together, but the strength of their communication was outstanding. They understood the project and asked relevant questions. They distilled all the important information into digestible stories, deployed all their work on time, and adhered to a high standard. I’ve never worked with an offshore team that provided such good results. Most of our communication was through Google Hangouts, phone, email, Slack, and Trello.

What did you find most impressive about them?

The two things that stand out about their service are their responsiveness and their creative solutions. They were very collaborative, and they delivered solutions that went beyond our specifications and were extremely impactful.

Are there any areas they could improve?

Nothing springs to mind; I don’t have any recommendations for them.

Please describe your company and your position there.

We are an architecture office that provides real estate design and development services as well as project management services. I'm the founder and director.

For what projects/services did your company hire Light-it?

We wanted to show who we were as a brand and a firm. We needed to design a website and improve our message and branding.

What were your goals for this project?

Our website needed to adequately represent who we are. We wanted a design that suited us and highlighted our strengths. We hoped that would increase our incoming commissions. 

How did you select this vendor?

I posted on LinkedIn and considered options from South America. Light-it could start working with us right away. They were cooperative and showed they could meet tight deadlines. They also offered a very reasonable price, well below other companies we considered.

Can you go into detail about the services they provided and the scope of the project?

They designed, developed and launched our mailing systems and our online presence, including our website and internal communications.

What was the team composition?

We communicated directly with a project manager.

Can you share any information that demonstrates the impact that this project has had on your business?

They provided a reasonably-priced, firm, fast and effective service for us to achieve our goal. 

How was project management arranged and how effective was it?

They only use one communication channel, which works great. Information was exchanged swiftly and they respond immediately to every one of our e-mails or calls.

What did you find most impressive about this company?

They're young, quick, intelligent people who fullfill their roles. Our agenda became their agenda and we always had them on our side.

Are there any areas where they can improve?

No.

Please describe your company and your position there.

Partner & CEO of Lars Partners, a multi-brand clothing company. We seek to provide design and quality to the market with a focus on warmth and human development. Our current brands are Rotunda, Maison Rotunda, Pappolino and Ora.

For what projects/services did your company hire Light-it?

We hire Light-it to ideate, design, and develop our new website. We needed a new website to tell our customers about our values and history.

What were your goals for this project?

We have different brands that were completely independent. Our goal was to strengthen the image of all of them by creating a new brand that involves all of them. To accomplish this, we needed to create something that represents all of them.

How did you select this vendor?

A friend of mine has been working with Light-it for some time and highly recommended me to try them for this project.

Describe the project and the services they provided in detail.

We started with some discovery meetings, where we explained everything about our company, our values, our goals, and ideas. It was after those meetings that the design process started. The design process consisted of 4 stages; Information structure, wireframes, mockups, and coding.

What was the team composition?

We worked together with a project manager, a graphic designer, a web designer, and a developer.

Can you share any information that demonstrates the impact that this project has had on your business?

Now more resellers are approaching us for information. Also, Lars Partners was featured in the main newspaper of the region. I believe this project really helped.

How was project management arranged and how effective was it?

From our side, there were people involved from the strategy, marketing, and design departments. The workflow was really fluent, they created a Slack workspace with different channels to chat about the different topics of the project. Work was delivered every week so we could give quick feedback on it. We also had meetings/calls every week.

What did you find most impressive about this company?

Their creativity and expertise in web design and UX/UI were impressive.

Are there any areas for improvement?

No

Please describe your company and your position there.

dLocal is the only 360 payments technology platform designed to handle mass online payments in growth markets across LATAM, APAC & EMEA. I am Israel Product Lead there.

For what projects/services did your company hire Light-it?

We hired Light-it to develop the Hosted Payment integration of our system with Shopify. They were in charge of development, testing, deployment, and in-house stafftraining.

What were your goals for this project?

We have several customers with a Shopify store who want to process payments in emerging markets, so we are now providing them this out-of-the-box solution in Shopify. We needed an integration that allows us to receive payments and refunds, audit transactions, integrated to our merchant panel.

How did you select this vendor?

One of the founders of Light-it worked at dLocal before and we knew about their professionalism and great work. It was essential for us to hire an agency that has a good understanding of our business, as part of the work was ideating and designing the solution.

Describe the project and the services they provided in detail.

The first phase was an investigation, where they studied both documentations in order to have a good picture of the possible solutions. The next step was to design the architecture so as to smoothly develop & test the integration. Finally, they deployed the code in our infrastructure, giving us support and training for our team.

What was the team composition?

One project manager, a backend developer, and DevOps engineer.

Can you share any information that demonstrates the impact that this project has had on your business?

We have a list of merchants in China waiting to have access to this feature in order to have a better conversion rate in the payments they receive from Latam countries. Some of them are already using it and seeing really good results.

How was project management arranged and how effective was it?

We had a shared channel in Slack and weekly meetings to discuss previous and future tasks. Communication was effective, fluent, and transparent.

What did you find most impressive about this company?

The most impressive thing about them was their involvement in the project. They not only participate on technical decisions, but also product & business-related ones.

Are there any areas for improvement?

Not necessary, extremely satisfied.

Please describe your company and your position there.

I work in the company that imports cars in Uruguay, we are the exclusive representatives of the brand. I'm one of the managers.

For what projects/services did your company hire Light-it?

We needed a complex system to manage our company. The system can manage imports/exports, both for vehicles and replacement parts, stock, employees, user service, and more. They were involved in consultancy, requirements definition, development, support and more.

What were your goals for this project?

The goal of the project was to improve the organization of the whole company. Before, we had separated legacy systems for every different area and it was a mess to manage everything.

After developing an all-in-one software solution, it’s way easier to keep the company working smoothly and well organized. This also let us get amazing statistics using all the data collected from activity.

How did you select this vendor?

We were evaluating different vendors from Uruguay. We chose Light-it since they showed commitment and were willing from the first moment to get involved in the ideation of the system, and not only in the development.

Describe the project and the services they provided in detail.

First stage was about evaluating our needs, they call it “Roadmapping”. It consists in several meetings between us so that they can fully understand our business, our problems and how to solve them.

After the first stage was concluded, development started. They constantly upload new versions to the staging server so that we can try new features and give them feedback.

This way of working is really effective to us so we can constantly straighten the course of the project. Their service includes consultancy, design, development and support.

What was the team composition?

1 PM, 3 developers and 1 designer.

Can you share any information that demonstrates the impact that this project has had on your business?

We were experiencing many inefficiencies due to lack of organization and optimization of resources. Unifying our system let us solve communication issues, automate several processes and focus ourselves on the important matters of the company instead of daily issues.

How was project management arranged and how effective was it?

Alan was the project manager, he was outstanding. We had one meeting every two weeks where he showed us the progress of the project, ask any questions related to the company and discussed the way we should continue. He was always willing to help and explain.

What did you find most impressive about this company?

I believe their involvement in the project and technical excellence were essential for success.

Are there any areas for improvement?

Not really.

Please describe your company and your position there.

We provide expert Business Consultancy Services. Within our experience, tools and methodologies, we help companies to develop the organizational capacity of leadership and management so that they achieve their desired results and become excellent places to work. My position is Marketing Analyst.

For what projects/services did your company hire Light-it?

We hired Light-it to design the landing page for the launch of our latest book.

What were your goals for this project?

Launch a new book, increase engagement of our customers and attract new clients.

How did you select this vendor?

We have been working with a Digital Agency for some years and they highly recommended Light-it.

Describe the project and the services they provided in detail.

The project was to create a new site for the book. We contacted them and explained what our goals and aspirations were regarding to the site. They made really good suggestions concerning design, development and tools to include.

On the landing page, visitors are able to buy it, book their seat at the launch event, and hire our experts for in-house conferences. Also, they developed a web portal where registered users could buy and download content related to the topic of the book.

What was the team composition?

One PM, one developer and one designer.

Can you share any information that demonstrates the impact that this project has had on your business?

• - 700 people were registered for the launch event.
• - 480 books were sold so far through the website.
• - 312 online tools were sold so far.

How was project management arranged and how effective was it?

Project Management was the most outstanding aspect of the experience. Javier was our PM, he immediately got engaged with the project, was always willing to help and suggest new features/ideas.

What did you find most impressive about this company?

The biggest challenge was the tight time frame. We needed at least a first version ready only a couple of weeks from starting development date since the launch date was already scheduled. They succeeded on launching it on time!

Are there any areas for improvement?

We are really satisfied with their product and services. We look forward to continuing working together.

Please describe your company and your position there.

I’m the CEO of Escala Desarrollos S.A, a real estate development company located in Paraguay. Founded in 2014, we’ve already developed two successful residential towers in Asunción.

For what projects/services did your company hire Light-it?

Our goal was to attract new apartment buyers and investors. We needed a sales-oriented website that could showcase all the details of the towers being constructed in an appealing way.

How did you select this vendor?

They were recommended by a colleague that had worked with them before.

Can you go into detail about the services they provided and the scope of the project?

The project consisted of three different stages. First, we had several calls to exchange ideas and discuss what we expected from the website. Once the concept was clear, they developed wireframes to evaluate the distribution of information. After some iterations, we approved the wireframes, which led them to start with web design. Once designs were approved, they moved on to the final implementation stage.

What was the team composition?

We had direct communication with Martin, one of the owners of the company, and the designer responsible for the project.

Can you share any information that demonstrates the impact that this project has had on your business?

The new website is incredibly helpful for showcasing the building. Anyone who wants to know more about the apartments, such as pictures, location, amenities, etc., can find everything there. Additionally, it makes it easy for people to contact us and ask for more details. We even sold an apartment to a costumer that reached us through the contact form.

How was project management arranged and how effective was it?

Martin was always willing to hear our opinions, concerns, and the modifications we wanted to make. We used Slack and Skype for communicating. During the development stage, they constantly uploaded updates to a server so that we could see their advances every day.

What did you find most impressive about this company?

I really wanted to be involved in every step of the project, so I was looking for real fluent communication, which is a key strength of theirs. Also, their expertise in development and design is remarkable.

Are there any areas where they can improve?

Not that I can think of. We’re really happy with the results and would love to work with them again in the future.